Three pages in and still no idea what happens next
People read the site, cannot tell what happens after they get in touch, and close the tab. The ones who do ring open with a question the site should have answered.
DEMAND WEBSITES · AUTOMATION · CONNECTED SYSTEMS
Your website should win you work. Your systems should give you time back.
Show customers why your work is worth choosing. Get enquiries to the right person. Stop copying the same job into three systems. Lightning builds and connects the websites, automation and software that make those changes possible.
ONE PROBLEM
PROGRESS VISIBLE
UNDERSTOODPRIORITISEDDESIGNEDBUILTDEPLOYEDIMPROVEDUNDERSTOODPRIORITISED
BUILT AROUND THE WAY YOUR BUSINESS WORKS
TRADES AND SERVICESPROFESSIONAL FIRMSHEALTHCAREPROPERTYLOGISTICSPUBLIC SERVICES
01 · What gets in the way
Good work deserves a better way to run it.
You know the work is good. The website does not show it, the admin follows you home, and finding a straight answer means checking three places.
The same job typed in three times
Into the diary, then the accounts package, then a spreadsheet somebody built years ago. Nobody owns the retyping and everybody does it.
TIMEThe system nobody wants to touch
It works, the person who set it up has left, nothing is written down, and every small change now needs a meeting.
CONTROL02 · How Lightning helps
What would make your working day better?
Start with the change you need. We work out what to build, connect or improve to get you there.
01 / PRESENCE
Give customers a reason to choose you
Websites that show your work, answer buying questions and make the next step clear. Portals and forms that make doing business with you easier.
WIN MORE WORK → 02 / PRODUCTIVITYGet the repeat admin off your desk
Route enquiries, prepare records and move routine work forward without copying it by hand. Keep decisions that need judgement with your people.
GIVE TIME BACK → 03 / CHANGEMake your systems work together
Connect the software you already pay for. Build the missing tool or report when an existing product cannot do the job.
MOVE FORWARD →03 · Work you can explore
Built by us. Used in businesses we own.
These are our own businesses. Visit the websites to see how we present the work, explain the services and help people enquire.
01 / A BUSINESS WE OWN
National Coating Specialists
Our wall and roof coatings business. We built the website and service pages, with enquiry capture connected to the systems behind the business. Explore the site to see how the work is presented.
OPEN IT → 02 / A BUSINESS WE OWNCornwall Plastering and Decorating
Our plastering and decorating business. We built the website and its chat assistant to help visitors understand the services and take the next step. You can explore the work on the live site.
OPEN IT →04 · Method
Know what you are buying. See it take shape.
Scope
The work is written down before it starts: what is being built, what is not, and what we need from your side.
Named ownership
You have a named contact responsible for the work, with decisions and next steps recorded clearly.
Staged release
Review working stages before release. Testing, changeover and recovery are agreed around the systems involved.
Handover
Your business controls its accounts and data. We agree code ownership, third-party licences, documentation and support before work begins.
Already paying for something that can do the job? We will help you use it. Custom work should earn its place.
SMALL AND GROWING BUSINESS
Fix the thing slowing growth.
Improve your website, customer response, daily admin and the tools behind the work.
EXPLORE → ESTABLISHED AND COMPLEX ORGANISATIONSMove change forward.
Connect departments, improve reporting and make essential services easier to use, in agreed stages.
EXPLORE →05 · Sectors
Start with the work your business needs to do.
Explore practical examples of how websites and connected systems can support different kinds of business.
01 / INSURANCE
Insurers, brokers and MGAs
Renewals and claims chased across email and phone while the policy system, the broker portal and the ledger hold three different versions of the same case.
EXPLORE → 02 / CONSTRUCTIONBuilding and construction firms
Variations, RAMS and certificates live on site in WhatsApp threads, so the office only learns what happened when someone drives back.
EXPLORE → 03 / TRADESTrades and field services
Calls missed with hands full, quotes written in the van at night, invoices raised late so the money lands late.
EXPLORE → 04 / RETAILIndependent retail and hospitality
Bookings arriving by phone, Instagram and walk-in at once, while the till, the stockroom and the online shop each report a different stock level.
EXPLORE →
06 · Who we are
A direct conversation. A clearly defined piece of work.
You should be able to explain what you need in everyday language and get a useful answer. Tell us where your website falls short or which part of the working day keeps taking longer than it should. We will establish what is involved before suggesting a build.
Lightning Business Solutions is a trading name of Greyline Technologies Limited. You have a named contact responsible for your project, an agreed scope and a clear view of what happens next.
07 · Go deeper
Find your starting point. Then talk it through.
Explore the services, the way we work and the practical questions behind a first project.
WEBSITES AND SYSTEMS FOR UK BUSINESSES
Different businesses
A contractor needs job details on site. A practice needs the right information on the right file.
EXPLORE → SIX CAPABILITIESWhatever the problem needs
From a website or first automation to a controlled migration and custom platform.
EXPLORE → SCOPE · BUILD · REVIEW · HANDOVERKnow what you are buying
We agree the deliverables, price and responsibilities before building.
EXPLORE →NEXT · Tell us what you want to improve
What would you like working better?
Tell us about your website, the admin eating your time or the systems that will not connect. We will explain the next step and what we need to scope it.