01
Can Procore talk to Xero so job costs and subcontractor invoices stop being keyed twice?
Usually yes, in one direction. The project system owns the cost codes and Sage or Xero owns the ledger, so the route is normally an export of approved cost transactions mapped onto your nominal and job codes. Anything without a valid cost code is held back rather than posted to a suspense account nobody looks at.
02
Variations get agreed on site and written down nowhere, and RAMS sign-offs go missing. Can we fix that?
Yes, and it works when recording one is quicker than arguing about it later. A form on a phone captures the job, the instruction, who gave it and a photograph, then creates a variation record on the commercial manager's list straight away. The same form type takes a RAMS signature from the operative starting work. forms and reporting work
03
We are all on site all day and the office phone rings out. What do other contractors do?
Call handling can be scoped to collect a name, location and brief description when the office cannot answer. The useful part is what happens next: getting those details to the right person, with a clear callback responsibility. We agree the questions, routing and fallback before connecting it to your business number. how the phone side works
04
Our clients want to know where their job has got to without ringing the site manager. Possible?
Often, yes, and sometimes the tool is already in the building. Buildertrend ships a client view, so the first job is checking what your licence covers. Where a job lives across a programme and a costing system instead, a client page reads the stage each job sits at and shows that alone, with nothing about margin on it.
05
We are coming off COINS and the quotes for a replacement are frightening. What would you do?
Probably not a full rebuild. Contract accounting, CIS and retentions logic sit deep in those systems, so for the ledger itself, use the product you already pay for. The question worth asking is which parts you actually use, and the usual answer is that a few reports and one awkward export are doing the damage. Those get built beside it.
06
Does any of this touch CIS deductions and the retentions our QS signs off?
No, and it should not. CIS deductions and retention releases are calculated where your accounts live, and we do not put a second calculator next to them. What we can do is make the inputs cleaner: a subcontractor record with the verification status and the deduction rate held once, so the same detail is not re-entered on every invoice.